Showing posts with label Canon Customer Support. Show all posts
Showing posts with label Canon Customer Support. Show all posts

Tuesday, 18 June 2013

Error 5B00 on Canon printers Pixma MP140 to MP970



Procedure for MP140, MP160, MP180, MP210, MP220, MP460, MP470, MP500, MP510, MP530, MP600, MP610, MP800, MP820, MP810, MP830, MP960, MP970.

Solution:
  • Turn off the printer
  • Hold the Resume Button (red circle in the triangle), add a printer (click “Power”) an indicator light green.
  • Hold the Power Button, release the Resume Button.
  • Not releasing the Power Button, double click “Resume” and release Both Buttons.
  • Click “Resume” for Four times
  • Once you click “Power”, to confirm the selected action (reset counter absorber). To disable the printer “Power” button to click again.
·         Post a Question....

Monday, 20 May 2013

how to share the canon printer in Windows 7

You can share the printer connected to the printer server (A) with the client PC (B) connected to the same network.
(A) Print sever
(B) Client PC 
The computer directly connected to the printer with a USB cable is called "Print server" (A) and the computer on which printing operation is actually performed is called "Client PC."
<Setup flow>
Follow the steps below to enable printer sharing.
1. Complete the printer sharing settings on the Printer server.
2. Confirm the computer name of the print server.
3. Add the printer to be shared to the client PC as a new printer.
Log in as an Administrator to perform the setup.
When the client PC is Windows 7 and the print server is Windows 7
Canon iP4700 Series is used as an example of the printer to be shared.
Preparations
Both Print server and Client PC must have either of the following drivers installed, namely the one downloaded from Canon website or the one included in the OS. Which driver you should install in depends on the printer / OS.

necessary ports and programs are not being blocked by security or firewall programs in canon printer

In some cases, third-party security or firewall software may be blocking or restricting port traffic or programs causing unexpected results such as inability to install or loss of functionality. Check with the software manufacturer for information on unblocking ports or adding exceptions for specific programs.
The following are ports and programs necessary for your printer to function properly.
Ports
TCP 80
TCP / UDP 8611
TCP / UDP 8612
TCP / UDP 8613
UDP 3702 - (Windows 7 / Windows Vista)
The following port list applies only to models with memory card slots
TCP / UDP 137
TCP / UDP 138
TCP / UDP 139
Programs
IJ Network Tool
Default location
c:Program Files (x86)CanonCanon IJ Network ToolCNMNPUT.EXE (Windows)
/library/printers/canon/bjprinter/utilities/canon ij network tool.app (Macintosh OS X)
IJ Network Scan Utility

Call Canon Help Center +1-800-577-1869

 

Monday, 8 April 2013

Print Spooler Error 1068 in Canon Printer The dependency service or group failed to start.

When trying to start the Print Spooler Service, Error 1068 means"The dependency service does not exist. or the dependency service or group failed to start."  

Depending on your environment and your type of printer installed, your Print Spooler Service will have other dependent services that must be running before the Print Spooler Service will start.  If the dependent services are not running, you will see an error 1068 or similar message about dependent services when trying to start the Print Spooler Service.

Some canon printers will add their own services to XP and the starting of the Print Spooler Service lists them as dependencies and therefore those canon Services must be running before the Print Spooler service will start.  It may be listed as the LexBce Server.

Do you now or have you ever had have any canon printers installed?  If yes, are you still using the canon printers?

Depending on your printing environment, if you are using another kind of printer, you may have other Service listed in the Dependencies tab of the Print Spooler Service.

Use the XP Services Applet to check the Print Spooler dependencies and options.

Click Start, Run and in the box enter:

services.msc

Click OK to open the Service Applet.

Locate the Print Spooler Service, right click it, choose Properties and then look at the Dependencies tab.  The services listed there must be running before the Print Spooler Service will start.  If they are not running, you will get an error 1068 or similar message about dependent services when trying to start the Print Spooler Service.

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Friday, 21 September 2012

Remove foreign objects from rear tray - MG5120



Check for Obstructions in the rear tray

If paper does not reach the Paper Edge Sensor, the LCD will show [Rear tray.

There is no paper. Load paper and press OK].

Power off the printer.
Remove paper from the Rear Tray.
Look in the Rear Tray area for an obstruction. If there is any foreign material (such as a piece of metal or pen) inside the printer, after turning the printer off and removing the power cord from the outlet, remove the foreign material by hand, or with tweezers.
Open the scanning unit (printer cover) and confirm that there is no foreign material in the printer. If there is any foreign material, remove it.

Note:
Avoid touching inner parts.
Close the scanning unit (printer cover).
Note:
When closing the scanning unit (printer cover), be careful not to jam your finger.
Power on the printer and confirm that the printer operates normally. See More ( )
Request for service
CALL US +1-855-517-2433  (TOLL FREE)

Monday, 27 August 2012

Printers - Canon BX Fuser Measurements

if you measure values in the indicated range on the right hand side of the fuser, the lamp is fine (240V fusers will read 3-4 times higher on the right hand side


Models
HP LaserJet 4V/4MV (Check uur cross reference guide below for other brands)
Removal Instructions
Open the front of the printer. Pop out the charge transfer roller, being careful not to touch the surface of the roller. Handle it at the metal ends only. Remove the 5 big brass screws holding the fuser in. There is a screw at each lower end of the fuser. At the top of the fuser, you'll see 5 screws. Remove the 2 outboard and the center screws. While pulling out on the plastic side to clear the metal shaft, lift one end of the fuser up, repeating for the other end.


If you don't have a meter, continuity can also be checked across the contacts on the right hand side of the fuser by using a digital tester.

Cross Reference Guide: Canon BX Printers


Acorn Graphtex 400
Apple LaserWriter Select 350
Birmy Graphics Powerimage 11/17, XL 11/17
Brother HL-8PSJ/HP-PSJ
Calcomp CCL600/XF
Canon BX
Canon LBP-BX
ECRM Scriptprinter
Genicom Corporation 9080
Daikin Industries Comtec 9700+
Intergraph Corp-8ppm
JBCC Power Writer 5036
JRL Systems Easycopy L Series/LP-180
Newgen Sys Turbo PS-440B/660B/1200B
OCE 6450/6451/6460
QMS 860 Hammerhead Print System
QMS 860/860 Plus Print System
Varityper 5160, Panther
Xante Accel-A-Writer 8100/8100 ENH
Xitron Clipper Cadet
Read More...

Any Kind of Canon Printer Problems Call Us
+1-855-517-2433 (Toll Free)

Monday, 20 August 2012

How to Install Canon Printers Without the Disks



canon printers are more commonly used for personal computers, as opposed to commercial use. These particular printers usually come with installation disks that are used to install the hardware's software drivers on the computer, but it's easy to misplace those disks over time. Luckily, the Canon support site provides software drivers for Canon printers, allowing users to install the software without the disks.



1 .Go to the official Canon Global website in your computer's Internet browser.
2 . Click the "Support <Drivers/Downloads>" tab along the left side of the Canon Global homepage. Select your region on the interactive map that appears on the right side of the tab options, and select the subregion where you are located.
3 . Select your product type, and click "Printers & Multifunction" to begin searching for your Canon product type. Click the product series that relates to your Canon printer.
4 . Scroll through the list of Canon printer models in the product series. Click the "Drivers & Software" link next to your Canon printer's thumbnail image. You will be redirected to the printer's product and overview page.
5 . Scroll down the Canon printer's product and overview page to the Drivers and Downloads section of the page. Click the "Select Your Operating System" drop-down bar. Select the name of your operating system, and click the red arrow to retrieve the software driver for your system.
6 . Click the .exe link under the firmware files that will be listed for the Canon "Software & Drivers" section.
7 . Run the Canon printer driver's .exe file from the File Download box that will appear. Click "Open" once the driver is processed. This file download will open the Canon installation wizard.
8 .Follow the system prompts in the Canon installation wizard to connect your Canon printer and complete the installation process. 
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Any Kind of Canon Printer Problems Call Us
+1-855-517-2433 (Toll Free)

Wednesday, 25 July 2012

How To Service My Printer - Error Code for Canon PIXMA MP287


P02 – Carriage Error, there is something wrong with your printer ink cartridge, it could be in wrong position, something blocked the chip (see at the back of cartridge), also P02 error code show sign that your print head is broken or faulty, try to take out both of the cartridge and then put it back.


P07 – Ink Absorber Is Full or Almost Full, you need to reset your printer, here is an article how to reset your canon mp287 printer. Follow the step, you can reset only if your absorber is almost full. You can’t reset if your ink absorber is full, to fix the absorber is full, you need to disassemble your printer and then replace the ink absorber (it’s just a pieces of sponge located in the printer), last time I just deep the sponge into water until the sponge is clean. I found a video but for MP258, the sponge located at the same position.
Read More...

Any Kind of Canon Printer Problems Call Us
+1-855-517-2433 (Toll Free)

Friday, 20 July 2012

How To Service My Printer - Error Code for Canon PIXMA MP287


P02 – Carriage Error, there is something wrong with your printer ink cartridge, it could be in wrong position, something blocked the chip (see at the back of cartridge), also P02 error code show sign that your print head is broken or faulty, try to take out both of the cartridge and then put it back.



P07 – Ink Absorber Is Full or Almost Full, you need to reset your printer, here is an article how to reset your canon mp287 printer. Follow the step, you can reset only if your absorber is almost full. You can’t reset if your ink absorber is full, to fix the absorber is full, you need to disassemble your printer and then replace the ink absorber (it’s just a pieces of sponge located in the printer), last time I just deep the sponge into water until the sponge is clean. I found a video but for MP258, the sponge located at the same position.
Read More...

Any Kind of Canon Printer Problems Call Us
+1-855-517-2433 (Toll Free)