Unable to print black form canon PIXMA mp800

First, a test of the printer should be performed.  To do this, please follow these steps:

1.  Press the Open button to open the output tray.

2.  Load letter-sized plain paper in the auto sheet feeder or the cassette.

3.  Press the Menu button.

4.  Press the left or right cursor to select Maintenance/Settings, then press OK.

5.  Press the left or right cursor to select Maintenance, then press OK.

6.  Press the down cursor to select Nozzle check, then press the OK.

7.  Press the up cursor to select Yes, then press OK. (The nozzle check pattern is printed.)

Please compare your printout with the example that has been attached to this message.  If they are different, printhead cleanings will have to be performed.

To perform cleanings, please follow these steps:

1.  Press Menu.

2.  Press the right cursor to select Maintenance/Settings, then press OK.

3.  Press the right cursor to select Maintenance, then press OK.

4.  Press the down cursor to select Deep Cleaning, then press the OK.

Perform 2 cleanings and then print a Nozzle Check again.  If the Nozzle Check does not improve, feel free to call us at 1-855-517-2433-OKCANON for additional assistance.

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