Thursday 22 March 2012

What to do if special driver options are causing the problem?




One could simply say, that if a user doesn’t use the driver options which causes problems with GDI accounting, everything works fine. But of course a user wouldn’t know which driver options to avoid nor would it be right to expect such behaviour.
For certain Canon printer drivers the Canon Driver Configuration Tool (CDCT) offers a solution. With this CDCT it is possible to configure certain Canon printer drivers'
default values, masking functionality and creating a configured driver set. It can be used for Canon printer drivers functioning under MS Windows.
The CDCT will create INF-based driver set installations that can be installed with the Add Printer or the Point and Print feature. Via this tool it is possible to disable or hide those functions which would cause the accounting to fail.
For various printer drivers that are known to cause problems with GDI accounting, NT-ware has checked which functionality is the cause of this. A detailed list of checked functionalities can be found in the NT-ware Compatibility List. Please refer to this document for an exact overview of which functionality per tested printer driver to disable with the CDCT to configure the printer driver for right GDI accounting.
The CDCT can be used to configure the following base drivers:
• Canon UFR II Printer Driver Version 1.30 or later
• Canon PCL5e/5c Printer Driver Version 6.70 or later
• Canon PCL6 Printer Driver Version 4.70 or later
• Canon PS3 Emulation Printer Driver Version 2.60 or later
Note: There is unfortunately no CDCT for Canon GARO or CAPT drivers. So please be aware of the problems which could occur. NT-ware recommends to only use a tested driver to prevent those problems.
The "Systems & Technical Support Department" within each NSO will have a nominated person who has access to all processes and requirements relating to CDCT. Please refer to this department within your NSO for more information concerning the CDCT.
Note: Any support for configured drivers is handled by the appropriate NSO of Canon. NT-ware won’t give support for configured drivers but will help you by testing printer drivers that are causing problems and providing information as to how to overcome these problems.

Any Kind of Canon Printer Problems Call Us
+1-855-517-2433 (Toll Free)

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