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Wednesday, 18 February 2015

how to solve Canon LBP2900: Error Code E100 0000

E#100, ERR 100 or E100-0000: that's a laser scanner unit error.

Solution 1:
  • Turn off the printer, wait 10 minutes, and then turn it on again.
  • Flip open the top of the printer. 
  • Look for a small shutter that holds the laser: carefully force this open with your hands and force the laser out into the center of the tracking cradle.
  • After you move the laser, unplug the printer for a few minutes. 
  • Plug the printer back in.
Solution 3:
  • If the same error occurs, it's necessary to contact a service representative.

Canon Printer Error 306 in Mac Computer


When you attempt to print from your Canon Printer using a Mac, a message appears stating Error 306.


  1. Click the Apple icon in the top left of the screen.
  2. Click System Preferences.
  3. Click Print & Fax.
  4. If the padlock in the bottom left is locked:
    Click it, enter your password and click OK.
  5. Click the – button. to remove the printer and the + to add it again leaving the options on default..
  6. if you are facing more problems Call Canon +1-855-517-2433. 

how to Clean Encoder Film MX439

If vertical lines always appear on printouts or print always shifts from the correct position, or if Error 5100 occurs during printer operation, the Encoder Film inside the printer may be smeared.

Follow the procedures below to check the film condition, and clean it when necessary.
Check: Check the Encoder Film conditions, Follow these Steps

1. Press the ON button to turn off the printer.
2. Unplug the power cord from the printer.
3. Open the Paper Output Cover.

A:  Encoder Film (the transparent thin film)
5. If the Encoder Film is smeared as shown below, it needs to be cleaned.

Cotton swab Water with a few drops of neutral detergent (2 to 3 drops of neutral detergent in 1/4 cup of tap water)
1. Moisten a cotton swab with the prepared cleaning water. Eliminate extra water so that no water drops.

2. Using the moistened cotton swab, wipe the Encoder Film.
(A) Encoder Film
(B) Rail
Keep your hands off the printer and clean the film with the tip of the cotton swab, as shown in the photo above. Change the cotton swab to new ones frequently.
3. Eliminate any stains or smearing from the film until the entire film becomes transparent and clear

4. If the trail of detergent is left on the film, clean it using a cotton swab that is moistened with just water.

If moisture is left on the film, eliminate it using a dry cotton swab, and wait until the film dries well.
5. Close the Paper Output Cover, and plug in the power cord of the printer.

6. Press the ON button to turn on the printer.
If an error occurs or strange sound is heard, contact your local Canon Help Desk.
7. Print the Nozzle Check Pattern, and confirm that the pattern is printed properly.
8. Print desired data, and confirms that the print quality is good.

If the problem persists, check and clean the Encoder Film again.
If the print quality is still not improved even after repeated cleaning of the Encoder Film, contact your local Canon Service Center or You can call us and ask for help on +1-855-517-2433

Friday, 8 August 2014

How to Solve Error Code: 2,157,50 in Canon MX Series Printers

This is Canon Scanner Error

Issue was a scanning error called  Code:  2,157,50  The wireless printer was printing and faxing just fine.  Wouldn’t scan…or more frustratingly would only scan the first few documents then die and pop up that code.

The issue was LOW ROUTER SIGNAL.  You can check it by going to your printer and doing the following:
Setup (left hand side of printer), arrow to Device Settings, Lan Settings, Confirm Lan Settings.  It will print out a report where it will list your signal strength. 19%.  Then stated they really don’t recommend a signal strength under 50%. 
Temporary solution:  Connecting a USB printer cable…NOT an ethernet cable.  You can not use an ethernet and the wireless at the same time for the printer (even if it’s through different computers).   Once you connect the cable, you must go in and TELL it to use the cable.  Sometimes when you connect the cable, you have to wait until your system automatically downloads the driver.  After 5 minutes due low signal strength.  Once it’s loaded properly, it will show up in your “Devices and Printers” as an MX series Printers (Copy 1).    Once it shows up, you now need to tell it to use the cable instead of the network for the scanning.  You do this by:  Opening MX Navigator Ex 4.1,  Go to Preferences (lower left of pop up), go to General tab, go to the box where it should say MX series Printers NETWORK.  Click the down arrow and select “MX 920 Series”.  Obviously you are choosing to go from using the Network to a direct access to the printer via the cable.
Long Term solution:  Move the router closer.  Or, if there are obstacles between the printer and router (electronics, walls, doors, etc), then remove them too.
recommended rebooting your network once in a while, esepcially if you see speed of printing or scanning slowing down.  Do this by unplugging printer and any device connected into the router.  Unplug the router from power and signal.  Plug it back in but add each peripheral in one at a time.  Plug printer back in to power.  You should see an increase to the speed

Thursday, 22 May 2014

How to fix Error 6942 in Canon MX 370


USB sub-system timeout error

-> Power off the machine, and power it on again.

If the error still occurs, replace the part listed on the right (under “Parts to be replaced if the listed solutions are not effective”). 

Tuesday, 20 May 2014

Canon Pixma MX340 printer. How to clear Error 5200?

1. Turn off the printer .
2. Press the Stop button for 2 second and hold it.
3. Press the On button, hold it and release the Stop button.
4. Press Stop button 5 times then release together, with the On button.
5. LCD display will blank and now reseting.
6. Computer will detect new hardware just ignore it.
7. Turn off the printer then turn it On.
If the error persists, the unit may require servicing to resolve the issue.  Please click on the Contact Us link below to obtain further assistance and servicing options if needed.

This didn't answer your question or issue? Find more help at Contact Us.

Monday, 19 May 2014

Canon Mp230 error code 1300

Paper Is Jammed in the Paper Output Slot or the Rear Tray 

This error generally known as errorcode 1300 indicates Paper Jam in your canon mp230 printer.
If you need to turn off the machine to remove jammed paper during printing, press the Stop/Reset button to cancel print jobs before turning off the machine.

Paper Is Jammed in the Paper Output Slot or the Rear Tray:
Remove the paper following these steps:

Step 1: Pull the paper out slowly, either from the rear tray or from the paper output slot, whichever is easier.

Step 2: Reload the paper, and press the Stop/Reset button on the machine.
If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if necessary.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
Paper Is Jammed inside the Machine:

Remove the paper inside the machine follow these procedure:

Step 1: Turn off the machine, and unplug the power cord of the machine from the power supply.
Step 2: Open the scanning unit / cover.

If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged.
Step 3: Make sure that the jammed paper is not under the FINE cartridge holder.
If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. 

When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge.

Step 4: Hold the jammed paper with your hands.

If the paper is rolled up, pull it out.

Step 5: Pull the paper slowly not to tear it, and then pull the paper out diagonally forward in front at aslant.
Keep an angle of the paper about 45 degrees and pull it slowly.

Step 6: Make sure that all the jammed paper is removed.
If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains.
Does the piece of paper remain under the FINE cartridge holder?
Does the little piece of paper remain inside the machine?
Does the piece of paper remain in the right side or the left side space (C) inside the machine?

Step 7: Close the scanning unit / cover, then reload the paper.
All print jobs in the queue are canceled. Reprint if necessary.
Check 1: Are there any foreign objects around the paper output slot?
Check 2: Are there any foreign objects in the rear tray?

If there are any foreign objects in the rear tray, be sure to turn off the machine, unplug it from the power supply, then remove the foreign object.

Check 3: Is the paper curled.
In this you need assistance to repair your canon mp230 printer. If you have any query related to this error, you can post a question here ( )