Support for Canon printer: March 2012

Thursday 22 March 2012

Wireless Printing Access in canon printer

Wireless Printing Access

Printing with Windows:
To print wirelessly internet access must be granted
from the OSU_PUB router. These instructions are for
printing with Canon Copier P9100. Here are the
steps of how to print wirelessly.
1. Click “Start”, and go to Printers and Faxes, this is in
Control Panel.
2. Click “Add Printer”. A dialog box will now appear.
Click “Next”.
3. At the next screen, make sure you uncheck the
"Automatica!y detect and insta! my Plug and Play
printer" checkbox, and go ahead and hit "Next".
4. The next screen will ask you for what port you
want, select the "Create New Port" radio button.
5. Now choose "Standard TCP/IP Port".
6. Now go ahead and hit "Next". Another dialog box
will come up, go ahead and hit "Next".
7. The next screen will ask you for IP address or
printer name. Enter the follow IP:
"128.193.195.69" (without quotes) into the IPAddress. The Port Name should automatically be

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Wireless internet access for Mac: in canon printer

Wireless internet access for Mac:

OSU gives internet access to authorized people through a submission of what is called a

“MAC address.” Here are the steps of how to find the MAC address on Macintosh.

1. Open System

preferences in the

applications menu.

2. Click 0n the

“Network” icon.

3. Select “Airport.” In the “Network

Name” dialog box select

OSU_PUB. Then click

“Advanced.”

4. In the “Airport” tab, make sure “OSU_PUB” is

selected.

5. Look down at the bottom where it says, “AirPort

ID”, this is your MAC address.

6. Write down this address. Now simply email this

address to either Tim Maddux:

. They will submit

this address to OSU IT support services. Granting

access takes one to two days.

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Wireless internet access for Windows:

Wireless internet access for Windows:

OSU gives internet access to authorized people through a submission of what is called a

“MAC address.” Here are the steps of how to find the MAC address on Windows.

1. Click “Start” and then choose “Run.”

2. In the “Open” dialog box, type in “cmd”, and then click “Ok.”

3. Once Command Prompt is running, type “ipconfig /all.”

4. A list will now appear with all of the computer’s different connections. Look for “Physical

Address . . . 00-00-00-00-00-00”, this is your MAC address. Note that this address must be

for “wireless adapter” and not “Ethernet adapter.”

5. Write down this address. Now simply email this address to either Tim Maddux:

or Melora Park: They will submit

this address to OSU IT support services. Granting access takes one to two days.

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Advanced Wireless Security Support

Advanced Wireless Security Support

64/128 WEP is supported as well as WPA-PSK (TKIP/AES) to securely print, scan or

store your data over the wireless network.

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how to Ideal for sharing Canon Multi-Function and USB printers

Features and benefits

Convert your Canon MFP and printers to a shared network resource
With the C-6700WG, you can remotely share a Canon USB MFP/printer over the
network while at home with your familiy members or at the office with co-workers.

Network printing, scanning, memory card sharing and PC fax.

The C-6700WG provides easy wireless network access with full funcionalities of the
compatible Canon device.

Real-time Canon printer status monitoring support

The convenience of the Canon status monitoring function is available on the
network as if it was locally connected to your PC. You can remotely monitor various
defined printer operating conditions such as ink levels and paper empty on a realtime
basis.

Easy wireless configuration with Microsoft Windows Connect Now*

The C-6700WG supports Microsoft Windows Connect Now. It simplifies the

complicated wireless network initial configuration. The process is very easy. Use the

Windows XP Connect Now wizard, save the results on your USB flash thumb drive,

and then insert the thumb drive to the C-6700WG. It automatically creates the

wireless configuration instantly. Alternatively, the C-6700WG can be configured over
a wired LAN connection.

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WHAT DOES A PAGE DESCRIPTION LANGUAGE DO?

WHAT DOES A PAGE DESCRIPTION LANGUAGE DO?

• In simplified terms, here is what a page description language does. When a designer engineer

or architect uses a software application (such as AutoCAD) to create a drawing, document, or

graphic software application, they capture the information required to draw that design on a

page. The software knows where to place lines, text and other elements onto the page. The

software also knows details like how thick the lines should be and what colors to print them.

Though we view this information on-screen as if it were a “picture”, the data that defines the

image actually exits in bytes as a set of instructions that the software application can follow to

remember and recreate the page whenever needed.

When a user clicks “print,” the printer driver helps send that code to an out-put device, such as

a large-format printer. The page description language then takes the code supplied by the

software, interprets that code and uses it to instruct the printer where and how to place the

text and graphics onto the page. Page description languages are therefore part of the core

technology that enables computers and printers to work together.

If it helps, think of it as if a computer and printer are working together on a jig-saw puzzle. The

individual pieces of the puzzle represent the data bytes required to construct the full page as

you see it on the monitor. The computer knows how to put the puzzle together, but the printer

has to do the assembly work. The only problem is the computer software and the printers

don’t speak the same language so they need help communicating with each other. The printer

driver and page description language provides this needed help. Clicking “print” begins a

process by which the software (with the printer driver’s help) collets and sends the pieces, it

uses a page description language to interpret the instruction provided to reassemble the puzzle

and output a print.

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how to Introduction to Page Description Languages (PDLs)

Introduction to Page Description Languages (PDLs)

A non technical explanation of PostScript, HP GL/2, GARO and other page description languages

If you have ever clicked the “print” button on your computer you’ve used a page description language

(PDL). If you’ve worked in the digital printing industry, or bought a printer at anytime in the past 20

years, the names of the languages may even sound familiar – PostScript, HP GL/2, PCL, GARO. Yet,

unless you are a programmer writing code for print applications or an administrator who manages the

printers on a network you are unlikely to have had a reason to give page description languages much

thought. Page description language technology is so universal and so reliable that most people are

completely unaware that they are using it every time they click print

So why write a white paper about PDLs now? Because one of the oldest and best known page

description languages –- PostScript – is maturing and is slowly being replaced by new technologies.

Unlike some technologies that come and go quickly, PostScript has been around for a long time. Some

of your large-format printing customers may be reluctant to give it up – even if they don’t need it

anymore – just because it is familiar. At the same time because PostScript is so deeply entrenched in

digital printing technology (and remains useful for certain applications) it will probably be around for a

long time to come. During this period of technology transition, some of your customers are going to

look to you for advice. This white paper is therefore intended to help you gain a better understanding of

what PDL’s are so that you can feel more comfortable discussing this topic with your customers.

Please note however, this is not a technical guide to PDLs, many of the technical concepts are greatly

simplified here in hopes of presenting this technology in terms hat can be easily understood by a wide

variety of people and customers.

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how to Canon iPrint Job Accounting and Get Device Status Problem

Canon iPrint Job Accounting and Get Device Status Problem

At the server side
1. Gateway autoload commands are important, below are the settings used for a Canon IR6870C printer. The
Novell gateway was used; you don’t need the canon gateway nlm. Searching Google for “Gateway autoload
commands” will get you more information.

2. On the “Client Support\iPrint Direct” tab “Enable iPrint Direct Printing” is not required for the job accounting
or get device status to work.
At the client side
1. Install the very latest driver version, when writing this fix version 8.35 for PCL drivers and version 4.25 for
Postscript drivers where available off the Canon support website. Install the iPrint printer onto the target
workstation.
2. Next step is to either search Google for “canon portset utility” or contact Canon support and ask for the file via
email. Portset version 1.2 was available at the time.

Download and unzip the Portset tool into “C:\Program Files\Canon\Portset”, the following files should be in the
archive;

AuSnmp.dll, AuSrvc.dll, AuTrans.dll, auvdc.dat, Ns1213.oim, NsCanon.oim, NsCIS.oim, NsHR.oim, PortSet.cnt,
PortSet.exe, PortSet.hlp
3. Run the "C:\Program Files\Canon\Portset\Portset.exe" file. Scroll through the list of printer ports until you find
the port belonging to the particular Canon iPrint printer, should look something like "\\ipp://*server IP*\*printer
name*" (the *server IP* is the iPrint servers IP address and the *printer name* is the name of the printer setup on
iPrint). Select the port and press the "Modify" button. Either enter the IP address of the printer into the "Network
Address" edit box or click the "Discover" button and wait for discovery to finish (I personally like the discover
button because you know the address is going to be correct when you choose from the printer list. If you chose to
discover the printers select the printer model/name from the list and press "OK". Press "OK" again to exit the

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How to Default Printer Setting after Refill – For Canon’s Printer

How to Default Printer Setting after Refill – For Canon’s Printer

Method 1 – (Quoted)
Here is how to reset MX330 Ink Cartridge (210 model) Counter in Win Vista System:
1. Refill cartridge and install back to printer.
2. Open Properties in "Printers" from "Start Bar"-"Settings" on left lower corner.
3. Open "Advance".
4. Uncheck "Enable advanced printing features".
5. Apply and close.
6. Hold "Stop" button on MX330 printer for 10-20 seconds. The "Run out of ink" message will disappear.
7. Open "Properties" in "Printers" again as in Step 2.
8. Check "Enable advance printing features" to reset counter.
9. Printer should work again with refilled ink cartridge. (Unquote)

Method 2 – (Quoted)
Tried refilling the cartridges PG210 & CL211 inside my Canon MX 320, it goes well for 2 refills,
however on the third time after I refilled, an error code 'U051' appeared on the little LED screen says

'Check ink U051 clo blk'. The printer worked the first two times by pushing down on the stop/reset button for 5 seconds but not this time. I tried another pair of cartridges from another printer (MP240) which have been refilled a few times and still working, the same problem showed up. Does this mean I have to buy a pair of brand new OEM Canon cartridges after 2 refills on this particular model? I tried putting the printer into service mode and tried the resetting counter method etc. and none help. Anyone any suggestions?

Sorry to hear you’re not getting any help on here. So try this, buy a new set of canon cartridges and when they run out put back in your current set which should work again. You need to rotate your cartridges and not keep putting back in the same ones all the time. That way you will always have a spare set on hand..
Assuming that your printer (ip4600 series) is already installed on your PC.

Reset can be done once your printer is on Service Mode:
a. Switch Off the Printer
b. Hold the Resume Button
c. Switch On and Hold the Power Button
d. Release the Resume Button
e. Press the Resume Button Twice
f. Release the Power Button

By this time your printer is in service mode already. Run the Service Tool Program (Resetter) Select ASA as the Region (for ASIA PACIFIC - depends on your location) (Unquote)

Method 3 – (Quoted)
Someone post this for Canon mx 300 (its supposed to works for the mx328 too) :
1- Switch off the Canon MX300 and disconnect the power cable.
2- While press and hold the power button, Connect the power cable to electric socket.
3- While pressing the power button, press the “Cancel/Stop” button (red button). (press TWICE che “stop\cancel” button)
4- Now release the power button and the printer turns into a kind of factory mode. Wait for 10 seconds until it says “idle”.
5- Press “>” (next button) once “Shipping Mode 3? then Press the “OK” button. Press “OK” again for “without cleaning”. A test page will print.
6- Open the cover, like you are about to change the cartridges.
7- Disconnect the power cable again without switch off the printer.
8- Take out the both cartridges.
9- Close the cover.
10- Connect the power cable and turn on the printer.
11- Now just put the cartridges back and the ink level in the canon Pixma MX300 have full again. (Unquote).

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how to Canon i80 Bluetooth Connections

Canon i80 Bluetooth Connections

You can use the Microsoft® Wireless Transceiver for Bluetooth® to connect your Canon i80 printer and your
computer. For this to work correctly, you must first configure the computer and printer to communicate with each other.
These instructions assume that:
• You have already set up and configured your Microsoft Wireless Transceiver for Bluetooth on
your computer.
• You have assembled your printer according to the enclosed printer setup guide, and have not yet run the
Setup Wizard.
• You have purchased the Canon BU-10 Bluetooth adapter separately.
• You are running Microsoft Windows® XP with Service Pack 2 installed.
For more information, see the documentation that came with your printer.

To install your Canon i80 printer

1 Install the Canon BU-10 Bluetooth adapter in your printer. For instructions about installing your Bluetooth

adapter, go to Canon’s support site, click Frequently Asked Questions, and locate the article named
“How to attach the Bluetooth Unit to the printer.”
2 Click Start, and then click Printers and Faxes.
3 Under Printer Tasks, click Add a printer.
4 In the Add Printer Wizard, click Next.
5 Click A Bluetooth printer, and then click Next.
6 Follow the instructions in the wizard to install the printer driver.
7 Print a test page to verify a successful Bluetooth connection.

Troubleshooting Tips

If the Add Printer Wizard is having problems detecting your printer, try clicking Back and searching again. It
might take two or three attempts to locate and install your printer.
If you are still having problems, try connecting the printer by using the enclosed cable first to verify that the
printer is working correctly. After the printer is properly configured, you can try again to set it up by using Bluetooth connection.For more information about connecting your devices or troubleshooting connection problems, see:

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how to Clean The Print Head Nozzles (Windows)

The following contains instructions to check the nozzles for poor print quality and perform cleanings of the print head
nozzles as necessary. If print results are faint or streaks are printed, the print head nozzles may be clogged. Those
phenomena can be improved by performing print head cleanings or print head deep cleanings.
Print a Nozzle Check Pattern
1. Confirm that the printer is connected to the computer and the printer is turned on.
2. Complete or cancel any print jobs in progress.
3. Open the Printers folder.
4. Right-click the printer icon and select 'Properties'.
5. Click the Maintenance tab. (The Maintenance window opens.)
6. Insert a piece of letter-sized plain paper in the paper tray.
7. Verify the desired paper source for the Nozzle Check is selected on the unit by changing necessary.
8. Select 'Nozzle Check'.
9. When the confirming message is displayed, click 'OK'. (Nozzle Check printing will start.)
10. Examine the Nozzle Check output.
11. Determine whether the pattern is normal or not normal.
Click here if the pattern is normal.
If the pattern is not normal, perform a Cleaning.
Note: Perform this step first to clean the print head.
If the pattern is not normal after two Cleanings, perform up to two Deep Cleanings of the print head.
Caution: Cleaning consumes a certain amount of ink. Perform cleanings only when necessary.
When the output is normal
If the print head is performing as normal cleaning is not required. Click 'Exit' to return to the Maintenance window.
Click 'OK' to finish and exit the Properties window.
Perform a Cleaning of the print head:
Caution: Cleaning consumes a certain amount of ink. Perform Cleaning only when necessary.
Note: The pattern varies depending on the printer and version of Windows being used.
1. Click 'Cleaning' to perform print head cleaning from the Pattern Check window and proceed to step 3 of the print head
cleaning instructions. If the Pattern Check window is closed, skip this step and proceed to step
2. To perform a print head cleaning from the Maintenance window, click 'Cleaning'.
3. When the Print Head Cleaning window is displayed, select the target ink group for 'Cleaning'.
4. After selecting the target ink group click 'Execute' to perform the cleaning of the print head nozzles
5. When the confirming message is displayed, check the contents, and click 'OK'.
Caution: Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is
completed.. Cleaning will take about 40 seconds.
6. Print a Nozzle Check Pattern and examine.
7. Perform Cleaning again if necessary.
Perform Deep Cleaning of the print head
Caution: Deep Cleaning consumes a larger amount of ink than normal Cleaning. Perform Deep Cleanings only when
1. In the Maintenance window, click 'Deep Cleaning'.
2. When the Deep Cleaning window is displayed, select the target ink group for Deep Cleaning.
3. Click 'Execute'.
4. When the confirming message is displayed, click 'OK'. (The Power lamp will blink green and Deep Cleaning starts.
5. The blink stops when Deep Cleaning is over.)
When Deep Cleaning starts, check the contents, and click 'OK'.
Print Nozzle Check again

Read More...

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How to know, what to disable with the CDCT?

How to know, what to disable with the CDCT?

As stated above, a detailed list of all checked printer drivers with GDI can be found in the compatibility list for uniFLOW OM (see: ITS - MOMKB-138).

The compatibility list includes various tables, one for each driver family. Via the checkmarks you’ll see which driver options are causing the problems. It is recommended to disable or hide all negatively tested functionality via the CDCT to ensure that a user can not use these functions.

It is strongly recommended to test the driver with GDI accounting within the customer’s environment before implementing the driver in a customer’s environment.

Please also feel free to ask the NT-ware support team for help via the ITS.

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What to do if special driver options are causing the problem?

What to do if special driver options are causing the problem?

One could simply say, that if a user doesn’t use the driver options which causes problems with GDI accounting, everything works fine. But of course a user wouldn’t know which driver options to avoid nor would it be right to expect such behaviour.
For certain Canon printer drivers the Canon Driver Configuration Tool (CDCT) offers a solution. With this CDCT it is possible to configure certain Canon printer drivers'
default values, masking functionality and creating a configured driver set. It can be used for Canon printer drivers functioning under MS Windows.
The CDCT will create INF-based driver set installations that can be installed with the Add Printer or the Point and Print feature. Via this tool it is possible to disable or hide those functions which would cause the accounting to fail.
For various printer drivers that are known to cause problems with GDI accounting, NT-ware has checked which functionality is the cause of this. A detailed list of checked functionalities can be found in the NT-ware Compatibility List. Please refer to this document for an exact overview of which functionality per tested printer driver to disable with the CDCT to configure the printer driver for right GDI accounting.
The CDCT can be used to configure the following base drivers:
• Canon UFR II Printer Driver Version 1.30 or later
• Canon PCL5e/5c Printer Driver Version 6.70 or later
• Canon PCL6 Printer Driver Version 4.70 or later
• Canon PS3 Emulation Printer Driver Version 2.60 or later
Note: There is unfortunately no CDCT for Canon GARO or CAPT drivers. So please be aware of the problems which could occur. NT-ware recommends to only use a tested driver to prevent those problems.
The "Systems & Technical Support Department" within each NSO will have a nominated person who has access to all processes and requirements relating to CDCT. Please refer to this department within your NSO for more information concerning the CDCT.
Note: Any support for configured drivers is handled by the appropriate NSO of Canon. NT-ware won’t give support for configured drivers but will help you by testing printer drivers that are causing problems and providing information as to how to overcome these problems.

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Enable the EMF spooling behaviour of the Canon printer driver

For some Canon printer drivers it is necessary to "manually" enable EMF spooling in the driver settings to make GDI accounting possible (i.e. UFR II, CAPT, PCL5/6 and PS3 drivers). It is possible that some drivers don’t need to be prepared for GDI accounting like for example most GARO drivers.
In the following you’ll get a short description about where you have to set up the EMF spooling at the Canon printer driver.
Note: The following example shows how EMF spooling is enabled on an iR2270/iR2870. The settings and menus may vary for different printer types but principally they are nearly identical.
• Open “Printers and Faxes” and right click on the according printer.
• Select “Properties” to open the property dialog.
• You have to enable the EMF spooling on two locations. The first one you reach via the General tab, the second setting has to be configured via the Advanced tab. For the General tab you use the Printing Preferences… button, for the tab Advanced you use the Printing Defaults… button.

• The following screenshots and procedures are the same for both settings.
• Click on Printing Preferences in the General tab and go to the tab Finishing in the next window.
• Then click on Finishing Details.
• Make sure that EMF Spooling is enabled.
• Confirm with OK and close all other open driver windows via the OK buttons.
• Now proceed the same way via the Advanced tab in the printer properties like described above. In the Advanced tab, click on Printing Defaults… to open the printing preferences.
• The EMF Spooling should be turned on now on both locations. Now, your printer should be rightly prepared for GDI accounting. But if you still encounter problems, these can be caused by the use of special

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how to Check your Settings canon

If you enable GDI Accounting in uniFLOW OM for the appropriate printer, uniFLOW OM automatically sets the printer processor of the printer to “ApjPrint – NT EMF 1.008” . Prerequisite for this mechanism is that EMF spooling at the Canon printer driver is enabled.

You can check if the printer processor is set in the right way if you open the properties of the printer and go to the “Advanced” tab as shown below:

Then click on “Print Processor…” and check if it is set to “ApjPrint – NT EMF 1.008” as in the following screenshot

If the Print Processor is set to RAW you'll be having problems with GDI accounting.

How you can solve or circumvent these problems is described below.

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how to Check your Print Job Data in canon printer

To check your print job data, please open the spooler of the appropriate printer via a double click on the printer. Set the printer to “Pause Printing” so that the spool files are hold back in the spooler. Print a document with your special settings.

Now double click on the document name to open the properties of the spool file. The following window opens:

Please check, if the datatype is set to “NT EMF 1.008” and the processor is set to “ApjPrint”.

If the datatype is set to RAW, the GDI accounting will fail. As mentioned above this can happen, if you are using some special finishing options of the driver.

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Problems with GDI Accounting and Canon printer drivers

If you have configured the printer in uniFLOW OM correctly with the GDI accounting method, normally uniFLOW OM automatically sets the printer processor of the printer to "ApjPrint – NT EMF 1.008". Prerequisite for this automatism to run fluently is that EMF spooling at the Canon Printer driver is enabled. If this is the case, the print job data will be EMF, which allows uniFLOW OM to process these data as meta files, which is what GDI accounting is all about.

Unfortunately some Canon drivers are causing problems here, because they block this uniFLOW OM functionality and disable the EMF spooling by resetting the datatype to RAW.

How do you know, whether the driver you are using is having problems with GDI Accounting? Well, first of all, you'll of course notice that your accounting data are not correct. To see, whether GDI is the culprit of your problems, you can check your data stream and settings in the following way.

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how to should I use GDI accounting in canon printer

uniFLOW OM version 2.2 support accounting based on GDI (Graphical Device Interface). The advantage of accounting based on GDI is that it is largely driver independent, so in many cases you don’t need to worry if a driver or printer language is supported. An additional advantage is that print jobs can be easily routed between devices with different printer drivers. Disadvantage of GDI accounting is that it does not give the complete level of detail, it detects however, most of the important attributes of print jobs: number of pages, number of copies, page format, page size, simplex/duplex, colour / black & white. So the choice for GDI compared to other accounting methods should always be the result of careful consideration.

Some Canon drivers appear to cause problems when GDI Accounting is used. After elaborate testing on our side we have come to the conclusion that various printer driver options, especially finishing options, in some Canon drivers will cause GDI accounting to fail. Because it differs from driver to driver exactly which special finishing options are responsible for this behaviour, you should refer to our Compatibility List for an in-dept analysis of several printer driver families.

For more information and a detailed description of how to use GDI Accounting in uniFLOW OM, please refer to the uniFLOW OM User Manual.

Please note, that GDI accounting is not that detailed as PS, PCL or CPCA accounting. So please only use GDI accounting in those cases, in which a normal accounting is not possible or fails, for example with CAPT, GARO or UFR II drivers.

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